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Billing Support
Payment and billing assistance
Payment Failed or Declined
Common payment issues and solutions
Credit/Debit Card Issues
- Insufficient funds in account
- Card expired or blocked
- Incorrect card details entered
- Bank security restrictions
- International transaction blocked
Solutions
- Verify card details and expiry date
- Contact your bank to authorize international payments
- Try a different payment method
- Use PayPal or cryptocurrency as alternative
- Contact support for manual payment processing
Payment Processing Delays
Understanding payment processing times
Processing Times
- Credit/Debit Cards: Instant to 5 minutes
- PayPal: Instant to 2 minutes
- Cryptocurrency: 10-60 minutes
- Bank Transfer: 1-3 business days
What to Do
- • Wait for confirmation email
- • Check spam/junk folder
- • Contact support after 24 hours
- • Keep payment receipt/transaction ID
Need Billing Assistance?
Our billing support team is available 24/7 to help with payment issues, refunds, and invoicing.
Contact Billing Support